This microlearning video is designed to help hiring managers realize the importance of making confident, timely, hiring decisions.
Synthesia
This microlearning video is designed to introduce learners to the GROW coaching program. It explains the eLearning pre-work they are expected to complete prior to attending the first of two virtual instructor led sessions and the expectations for attending virtual instructor led classes.
-Vyond
This is a job aid developed to enhance the Customer Service Representative Phone Training module. It is a quick reference guide designed to be placed near the phone and used on the job to assist Customer Service Representatives in remembering the steps and script expected in answering a customer call.